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Which of the following is an effective way to implement civil service reforms?

Maintaining the status quo in government operations.

Adjusting policies based on stakeholder feedback.

Adjusting policies based on stakeholder feedback is an effective way to implement civil service reforms because it fosters a responsive and adaptive approach to governance. By actively seeking and considering the opinions and concerns of those most affected by policies—such as employees, citizens, and interest groups—government entities can design reforms that better meet the needs of the community. This inclusive process not only builds trust and encourages public participation but also increases the likelihood of successful implementation, as stakeholders invest in outcomes they helped shape.

Engaging with stakeholder perspectives helps identify challenges and areas for improvement that may not have been considered otherwise. It also allows reform initiatives to be grounded in the realities of service delivery and public expectations, making it easier to gain support and ensure adherence to new policies. As a result, this proactive stance leads to more effective and sustainable civil service reforms.

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Decentralizing authority to untrained volunteers.

Ignoring public opinion in decision making.

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